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I ordered my watch on November 5, 2014 and waited a month however it never arrived. Upon posting a review on pissedconsumer.com one of the manager's called me. He gave a favourable impression over the phone. I recall his name was David. After this conversation I decided to give them a second chance as David had assured me over the phone that I would have the watch delivered before Christmas. Sadly this never happened. The watch only arrived two weeks after Christmas. When I finally received the watch I was happy because I anticipated the watch to be good, however after only using it for one hour I started to notice that one of the pins of the watch was slighly out and loose. Then the next day when I tried to set the time, suddenly the crown and stem were both damaged and I curiously noticed that the crown had a blue mark exactly as the replicas I had seen sold on websites advertising fake goods. When I was asked to return the watch to China I asked myself if this watch was ENGINEERED IN SWITZERLAND ? Why should I then be asked to return the watch to China? This did not make sense to me. Upon reviewing sites on the Web I realised that cheaper replicas are sold with the same wrap and blue mark on the Crown. It then struck me that I had been scammed and I realised the producers of these fake watches set up a great looking websites purely to scam people off their money. It seems a person is strategicly stationed in China to simply to provide the customers of this website these replicas. As customers receive their watches and 14 days have passed, its then not possible to return the watch without knowing if it's a replica from China or the real deal. For your own benefits, please check the emails below and make up your own conclusions. Itโ€™s very unfortunate that these scammers exist and take advantage of honest hard working people who hope to receive an authentic product after having paid lots of money.

Emails:

Re: Rolex GMT II BlnrNovember 05, 2014 11:24 PMFromBestReplica

Hi

As with all our watch orders, once placed you watch is put together and doubled checked over prior to shipping this takes about a day to complete.

its is then routed to you via the UK and then shipped to you from there as it avoids customs so like I said you will be looking at around 7 day.

I will send over our details to you now

BestRebecca

The Bestreplica Team

Bestreplica.sr | info@***.sr | USA / Canada: 1-80*-201-**** | UK: (+44) 793-7**-**69 | Rest of Europe: (+34) 6**-440-268Here are the details you require

Please issue Western Union to:

First Name: Emma LouiseLast Name: AddisCity: BromleyState: KentCountry: United Kingdom

Total to send in Euros including discount is: 848.00 euros

Once you have issued payment please email us the details including the full name of sender, the 10 digit control number and the amount sent so we can have this collected.

We will confirm receipt of funds once in hand and forward you your tracking details once your watch is shipped.

Thank you once again.

RebeccaThe Bestreplica TeamJust to up date you - will will be preparing your watch for shipping now, I will email you a tracking number as soon as in hand

Thank you for your payment

Best

Hi

I never heard back from you with regard to your decision. I am emailing you now as we are close to cut off time to get the watch delivered to you before Christmas.

Please note that one of your post is still showing here:http://bestreplica.pissedconsumer.com/bestreplica-sr-fraudulent-site-that-sell-rolex-scam-fake-site-201412****4243.html

if you can please remove this as it is very slanderous and damming and does not help our relationship when trying to resolve matters amicably.

BestDavid The Bestreplica Team

Your watch cleared customs on the 24th and they have confirmed today that this is now on route to you to Germany so should be with you any moment. :)

2014-12-23 18:14:00 UNITED KINGDOM COVENTRY PARCELFORCE Arrival at Sorting Center 2014-12-23 18:17:00 UNITED KINGDOM COVENTRY PARCELFORCE Handed over to Customs 2014-12-23 18:18:00 UNITED KINGDOM COVENTRY PARCELFORCE Handed over to Customs 2014-12-24 01:04:00 UNITED KINGDOM COVENTRY TRA Released from Customs 2014-12-24 08:55:00 UNITED KINGDOM O22634 Arrival at Delivery Office 2014-12-24 11:16:00 UNITED KINGDOM PH3 1LS

BestRebeccaThe Bestreplica Team

Bestreplica.sr | info@***.sr | USA / Canada: 1-80*-201-**** | UK: (+44) 793-7**-**69 | Rest of Europe: (+34) 6**-440-268I would really appreciated if you can now please remove all those posts you wrote, I would rather these were just deleted than added to as people tend not to read whole threads.

Let me know how you get on and I will keep in touch about a box set.

Thanks for your trust in us!

David The Bestreplica Team

Bestreplica.sr | info@***.sr | USA / Canada: 1-80*-201-**** | UK: (+44) 793-7**-**69 | Rest of Europe: (+34) 6**-440-268Hi Julio

Thank for the details, I have spoken to our jewellers and we would require you to send this back as it appears the stem has been damaged.

If that's is ok with you I will send over the details and instructions on where to send this.

BestDavid The Bestreplica TeamHi

No sorry we don't have jewellers for this in Germany.

Crown and stem damage are not normally covered in watch warranties this is the same for ours. However due to our history I am prepared to overlook this small print so we would need you to send it back so it can be fix properly.

It will take just a couple of days to repair, then the postal time in between.

BestDavid The Bestreplica TeamHi

No this has to be returned to our stockist in Asia. Please see details below.

Please include a letter or note outlining:

1. Problem(s) you are having with the watch.

2. You are a Bestreplica customer and include your authorization #12014

DO NOT FORGET TO include your NAME, ADDRESS, EMAIL and PHONE NUMBER.

Please send via Registered Airmail or Normal Airmail through the post office,declared as "Gift" $10 USD Value. Please email us the registered trackingnumber. Please DO NOT use couriers such as DHL, FEDEX, UPS ..etcโ€ฆ it may causeissues with customs.

Mr Zhao Xiao BinGuangzhou city, YueXiu Area Zhanxi Road, BaiXing Yen Area BBlock 31 Rm 90451**** Guangdong ProvinceChinaTel : 186********

BestDavidThe Bestreplica Team

Bestreplica.sr | info@***.sr | USA / Canada: 1-80*-201-**** | UK: (+44) 793-7**-**69 | Rest of Europe: (+34) 6**-440-268Don't worry we stand by our products 100% so will have this sorted for you.

BestDavid The Bestreplica Team

Bestreplica.sr | info@***.sr | USA / Canada: 1-80*-201-**** | UK: (+44) 793-7**-**69 | Rest of Europe: (+34) 6**-440-268On 06 Jan 2015, at 23:59, wrote:

Hi David,

I been thinking and I'm not really happy with the product, as you understand I waited two months for the watch to arrive, I give you a second chance expecting the watch to arrive before Christmas and well... I would like to return the watch and get refunded. I removed the plastic covers from the watch and its not been used more than 20 minutes. If you are ok I will wrapped carefully and send it to the address you gave me. When I get refunded I will send a letter to pissedcostumer.com with a copy of my passport and removed the review. I hope you understand my position.

Thanks.

Hi

Yes we can do that, if you simply follow the instructions I gave you for shipping we can then action a refund once received.

For our own feedback, in general was there anything else you didn't like about the watch?

BestDavidThe Bestreplica Team

Hi

Ok that's great .. Love the photos! Lol

I will prepare your refund so we are all square. Will be in touch to organise this.

BestDavid The Bestreplica Team

Bestreplica.sr | info@***.sr | USA / Canada: 1-80*-201-**** | UK: (+44) 793-7**-**69 | Rest of Europe: (+34) 6**-440-268

On 07 Jan 2015, at 18:03, > wrote:

Hi David, I just sent the watch. I sending you here a picture of the tracking number.

Hi

We have preempted you doing that anyway.

Please take note of our Refund policy:

"Best Replica and itโ€™s Licensee(s) will refund the purchase cost of the item(s) using your original method of payment within 14 days of receiving the returned item(s) to the returns address."

This time period hasnโ€™t elapsed so this is still in process. Of course you can write whatever you like, thatโ€™s also a two way street. But we are fulfilling everything in accordance to your refund policy.

David

Bestreplica.sr | info@***.sr | USA / Canada: 1-80*-201-**** | UK: (+44) 0793-****-170

This message and its attachments contain confidential information. You are strictly prohibited to disclose, copy, distribute or take any action in reliance on the contents of this information. E-mail transmission cannot be guaranteed to be secure or error-free, as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. The sender therefore does not accept liability for any errors or omissions in the contents of this message, which arise as a result of e-mail transmission. If verification is required please request a hard-copy version.

On Thursday, 22 January 2015 at 18:31, wrote:It's not a threat, its been already 16 days, I have done all you ask me to do and on my part I'm been very clear. I'm tired of this situation, I may lost my money but I have the right to post my last review about how Im feeling. I will wait until tomorrow before I do it and forget this ever happen.

Sent from my iPhone

On Jan 22, 2015, at 6:24 PM, Best Replica wrote:

Hi

Didnโ€™t you already do that?!

I have to check if your watch arrived as i havenโ€™t been informed yet. I donโ€™t personally handle refunds so I will pass this on to the powers that be on confirmation.

P.S Can you relax, threatening doesn't help or speed this up.

David

Bestreplica.sr | info@***.sr | USA / Canada: 1-80*-201-**** | UK: (+44) 0793-****-170

This message and its attachments contain confidential information. You are strictly prohibited to disclose, copy, distribute or take any action in reliance on the contents of this information. E-mail transmission cannot be guaranteed to be secure or error-free, as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. The sender therefore does not accept liability for any errors or omissions in the contents of this message, which arise as a result of e-mail transmission. If verification is required please request a hard-copy version.

On Thursday, 22 January 2015 at 18:04, wrote:Ok I have sent you 2 emails and not answers... you can't blame me that I'm going to start to write reviews en every possibly site from RWG, Pissed consumer.com, Facebook, twitter, instagram etc... included pics and all the info that I have.

In accordance to the refund policy... really.. lol.... because I got the watch 2 month after according to your delivery methods too? Not even that I gave you the chance to sent it to me before Christmas and arrives 2 weeks after and as a plus the watch didn't work properly plus other things... and all this according to all that is describe on your site!!!! lol I have give you the chance to refund me and let the things like this and not to post more reviews... but anyone in my case will feel scam!!!! I will post my last review first thing in the morning with a copy of every email that I have. If one day day I get my refund then my posts will be removed.

Thanks.

Reason of review: Bad quality.

Monetary Loss: $1061.

Preferred solution: Full refund.

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